Shipping Policy – Bubsicarenie
Effective Date: January 2, 2025
Website: https://bubsicarenie.com
Address: 4876 Retreat Avenue, Altona, New York, United States
Phone: +1 205-305-1465
Email: info@bubsicarenie.com
At Bubsicarenie, we are committed to delivering your beautiful jewelry in a timely, secure, and reliable manner. Whether you are purchasing a timeless necklace, a delicate bracelet, or other exquisite pieces, our shipping policy ensures that you know exactly what to expect when it comes to delivery, shipping costs, and tracking your order. Please read through our detailed shipping policy below.
1. Shipping Methods and Estimated Delivery Times
We understand that timely delivery is important, which is why we offer a variety of shipping methods for both domestic and international customers. Once your order is placed, we will provide you with an estimated delivery date based on the shipping method you select.
- Standard Shipping (Domestic Orders): 5-7 business days
- Expedited Shipping (Domestic Orders): 2-3 business days
- Overnight Shipping (Domestic Orders): 1 business day (select items only)
For our international customers, we offer the following shipping options:
- International Standard Shipping: 10-15 business days
- International Expedited Shipping: 5-7 business days
Please note that the delivery times listed above are estimates and can be affected by factors such as weather conditions, carrier delays, and customs processing for international shipments.
2. Shipping Fees
The shipping fees for your order will depend on the shipping method and the delivery destination. The applicable shipping costs will be calculated and displayed at checkout. For U.S. domestic orders, we offer free shipping on orders over $100. International shipping fees will also be displayed at checkout.
Domestic Shipping Fees:
- Standard Shipping: Free for orders over $100; $7.99 for orders below $100
- Expedited Shipping: $19.99
- Overnight Shipping: $29.99
International Shipping Fees:
- Standard Shipping: $15.99 (varies by destination)
- Expedited Shipping: $39.99 (varies by destination)
Please be aware that additional customs duties, taxes, or import fees may apply to international orders, which will be the responsibility of the customer.
3. Order Processing Time
All orders are typically processed within 1-2 business days after receipt of payment. If there is a delay in processing due to high order volume, holidays, or special promotions, we will notify you promptly via email. Orders placed on weekends or holidays will be processed the following business day.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with your tracking number and shipping carrier details. You can use this tracking number to monitor the status of your shipment directly on the carrier’s website. If you encounter any issues with tracking your order or if you haven’t received a tracking number, please contact us at info@bubsicarenie.com.
5. Shipping Restrictions
At this time, we are unable to ship to P.O. Boxes or APO/FPO addresses. Additionally, certain remote locations may experience extended shipping times. We currently offer shipping to the United States and select international countries. If your country is not listed during checkout, please contact us for further assistance.
6. Damaged or Lost Items
While we take all necessary precautions to ensure your order arrives safely, we understand that issues may arise during transit. If your package is damaged or lost in transit, please contact our customer service team within 7 days of delivery. We will work with the shipping carrier to resolve the issue and, if necessary, issue a replacement or refund. Be sure to keep all packaging materials, as they may be needed for claims.
7. Multiple Shipping Addresses
Currently, we are unable to process multiple shipping addresses within a single order. If you need to ship to more than one address, you will need to place separate orders.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns & Exchanges page. All returned items must be in their original, unused condition with all tags intact. Please note that items purchased during promotions or sales may be subject to different return conditions.
9. Customer Service and Support
If you have any questions or concerns about shipping, or if you need assistance tracking your order, feel free to contact us at info@bubsicarenie.com or call us at +1 205-305-1465. Our customer support team is here to assist you and ensure a smooth shopping experience.
Thank you for choosing Bubsicarenie, where your satisfaction is our priority.